Response from Allegro Cozumel, Other at Allegro Cozumel. not many choices. Own or manage this property? They came after about 10 minutes, then after looking at the room, they all left. Carretera Costera Sur Km 16.5, Cozumel 77600 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Guest reviews for Allegro Cozumel All Inclusive Everyone (19) Couples (4) Family (4) 4 out of 5 I love the look of the hotel, the grounds are beautiful. Popular attractions Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are located nearby. This was our third visit to Allegro Cozumel and it is because of employees like Evaristo that we keep returning. See Hotel Details. What are some restaurants close to Allegro Cozumel? and the distance that regulates the law. Yes, it offers reduced mobility rooms and facilities for disabled guests. Their beach is great, much superior and in better conditions than the beaches at the close by resorts. All rights reserved. Stay at this 3.5-star beach property in Cozumel. The tables in the main dining room were not spaced apart for social distancing and it was usually crowded. Also the staff was very helpful and always there to offer you their services. Popular attractions Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are located nearby. See 6,766 traveller reviews, 5,708 photos, and cheap rates for Allegro Cozumel, ranked #30 of 57 hotels in Cozumel … Are there any historical sites close to Allegro Cozumel? We came from the Iberostar hotel, which was unfortunately full when we wanted to extend our visit, and had expected a similar kind of hotel and service. Last but not least is that the water and the beach is the most beautiful on the island! We had a very Bad Experience. Nice pools and beach. Looking for a great dive center in Cozumel? We booked Premium, to get more service, but the communication with the desk was really poor. We will be back and look forward to visiting the beautiful island of Cozumel again! Ratings based on 1,000 Verified Reviews. Clothing, Bags, etc.. were thrown all over the place. Allegro Cozumel All-Inclusive is situated on Cozumel, and provides 4-star facilities, including a private beach. Allegro Cozumel All-Inclusive is located on Cozumel Island’s San Francisco Beach, off Mexico’s Yucatán Peninsula. This is a big bonus because not every resort on Cozumel comes with a good beach for swimming. Arby and of course the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. They did shoo them away but nicely. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. Allegro Cozumel, Cozumel: 6,787 Hotel Reviews, 5,755 traveller photos, and great deals for Allegro Cozumel, ranked #30 of 57 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor Perfect location, 5 minutes boat ride from Palancar reef, beautiful beach. more. Allegro Cozumel staff were wonderful and made us feel special. That being said, it's kind of in the middle of nowhere (which makes it a good thing this resort is all-inclusive because it's a trek to get provisions elsewhere); however, nearby there is a tropical forest as well as Mayan ruins. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Our trip to this resort was amazing! Allegro Cozumel, Cozumel: See 6,746 traveller reviews, 5,700 photos, and cheap rates for Allegro Cozumel, ranked #29 of 56 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. We appreciate the time you took to share your concerns. Sometimes it seemed so that there a two hotel managers one for the living spaces (bad) and one for the rest (good). This resort is conveniently located only 30 minutes from Cozumel's international airport and is a 35 minute ferry ride from Playa del Carmen, Mexico. Error: Respect the privacy of others. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Exceptional customer service from all of the staff. Come visit us to plan your next Cozumel SCUBA adventure. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Pools and grounds were great also! Yes, guests have access to a pool and a fitness center during their stay. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. We were very disappointed to discover that the wifi was not free, it was £12 a day. The location was perfect and pools etc good, food plentiful. Reservation system for restaurant at night worked very bad, and there is no enough place for most of the guests that want to make a reservation. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Staff were fantastic and always available. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. comfortable bed, The kids club, the age is 4 years and up. Arbey made our trip exceptionally fun. Book Allegro Cozumel, Cozumel on Tripadvisor: See 6,748 traveller reviews, 5,700 candid photos, and great deals for Allegro Cozumel, ranked #30 of 54 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. Where is Allegro Cozumel located? Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Allegro Cozumel - All Inclusive Resort - Cozumel, Mexico - Call Toll Free: 1-888-774-0040 or Book Online The facilities are very good and the beach clean with amazingly clear waters. Frozen drinks were not really frozen, they melted quick but that's fine. Our reservation with booking.com not appeared at hotel reservation system, we waited 1h30min to receive our room. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Drinks and food were both delicious! You just forget about everything and have a blast when you are around her! There is a beautiful garden, the pools are in good condition and there is a extremely nice and helpful staff. Please don’t include personal, political, ethical, or religious commentary. We share with you that in the hotel we have Covid protocols under and health standards by the government of Mexico. AMAZING SERVICE, MOST BEAUTIFUL BEACH ON THE ISLAND! Unfortunately it was here very crowded, at breakfast and lunch, there were very long waiting lines. The beach is very lovely and beautiful. Your contribution should be yours. Allegro Cozumel, Cozumel: See 6,789 traveller reviews, 5,755 candid photos, and great deals for Allegro Cozumel, ranked #30 of 57 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. View deals for Allegro Cozumel All Inclusive, including fully refundable rates with free cancellation. Warm regards Astrid Bautista Guest Experience Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Allegro Cozumel Resort Day Pass, Hotels near Nachi Cocom Beach Club & Water Sport Center, Hotels near Mr Sanchos Beach Club Cozumel, Hotels near Alberto's Beach Bar Restaurant, Hotels near Carlo's N Charlie's Beach Club. The staff speaks multiple languages, including English and Spanish. Furthermore it was not really clean. The hair dryer didn't work. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Reviews are most valuable when they are original and unbiased. Their response and they way they handled it, was WELL BELOW PAR. The rooms of this resort are not in a good shape. See more questions & answers about this hotel from the Tripadvisor community. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Which room amenities are available at Allegro Cozumel? When entering the room one of the beds seemed not to be clean and we had to go 3 times back to arrange it. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. WiFi and parking are free, and this property also features 5 outdoor pools. I can understand that, but the staff wanted to blow this under the rug and cover it up. But the quality and variety of the food were poor. Nearby attractions include Palancar Reef (2.1 miles), Columbia Reef (4.2 miles), and Playa El Cielo (4.6 miles). Definitely the company and the activities of Abril Aranda was totally the best! We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Which popular attractions are close to Allegro Cozumel? We thank you for your wonderful comments on service which of course have been shared with the entire team. Average rooms. As a couple without kids we have a room right next to the playground and kids screaming wasn't a romantic feeling when in the bedroom Pro Dive has a world-class facility at The Allegro Cozumel. And we are in constant international certifications. Dear Guest, Although we sincerely regret reading that your stay at Allegro Cozumel fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your feedback is very much appreciated. We liked the possibility of eating in the Asian restaurant, at the gourmet plate, it was spectacular and very good food! At su casa Allegro Cozumel. No shuttle bus into town The Allegro Cozumel has an excellent entertainment program, but it also has a magnificent kid's club, where children can enjoy the entertainment program designed by qualified entertainment staff while parents can choose to relax on the beach or do their own activities. The food was amazing. It felt a bit as being in a crowded swimming pool. We've sent you an email so you can confirm your subscription. Are any cleaning services offered at Allegro Cozumel? Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. He truly sets the resort apart from others. Please enter a valid email address. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Everybody is so nice and gentle but if you want to have a blast you should definitely have to be part of the activities of Abril Aranda who is a hostess over there! Reception staff in abundance but only one at a time does any work... queuing becomes a daily activity whilst being watched by staff. in Cozumel Rated 4 stars All are super comfy. Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. The hotel advertises social distancing but I did not see this occurring during my stay here. Top room amenities include a minibar, air conditioning, and a flat screen TV. Which languages are spoken by the staff at Allegro Cozumel? Abril and of course the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. The Culprit was obviously looking for Money and we used the safe for all of our valuables. He even spent his day off with us showing us around Cozumel! Had an issue with the beef being very tough. Worth every penny for the day pass, but if paying with U.S. currency, ensure you bring the exact amount, as getting change was a little bit of a hassle. I was nervous and it was confusing to me on how to do everything. Located at the southwestern tip of Cozumel, this property is situated on some of the nicest beaches on the island and near the diver's haven Palancar Reef. In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel. There are more places to choose from in the Cozumel area. we look forward to your next visit. They didn't really upgrade us, didn't do much of anything to try to recover. He is truly a great asset to your resort. The resort is family friendly. Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. Book Allegro Cozumel, Cozumel on Tripadvisor: See 6,753 traveler reviews, 5,701 candid photos, and great deals for Allegro Cozumel, ranked #30 of 56 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. There were only 2 restaurant open due covid, and it’s ok. Our room was broken into and the room ransacked. This allows us to verify that our reviews come from real guests like you. Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay. The silicone sealing were already dark and there was always a bed smell in the rooms. Loved the custom made omelets! Your current currency is Euro, Choose your language. Enjoy free WiFi, free parking, and 5 outdoor pools. Bathroom could have been bigger very small When Jacques Cousteau visited Palancar Reef, he defined it as "paradise." Allegro resort was very friendly, the staff was great, the room was very clean, the food was varied and very good, the 3 pools were clean, and the grounds were always kept clean. Between 5 and 7 PM there was no option at all to eat anything. The food was great, breakfast especially and every staff member is doing their best to keep everyone safe. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. where it takes the temprature in restaurate like the day of show and the dinner on New Years Eve, antibacterial gel before entering. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. So my son was 1 year and half and he can’t go in to play with anything. Food was the most disappointing thing at this hotel. Staff was friendly and accommodating. Please see our partners for more details. The extra facilities, like breakfast in a little room, is not worth it, since the assortment is not complete at all. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. As we are from the UK we had no roaming data as is was too expensive. Allegro Cozumel is located at KM 16.5 Carretera Sur, San Francisco, Palancar, 9.2 miles from the center of Cozumel. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. View deals for Allegro Cozumel All Inclusive, including fully refundable rates with free cancellation. Arby and of course the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We'll also provide transparency over the status of submitted content. Wish we could reserve more nights at restaurants. We thank you for your wonderful comments. However, I couldn't believe that absolutely no social distancing took place at this event! Dear Guest, Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. "The grounds of the Allegro Cozumel were gorgeous and pools were clean. 3.4 out of 5 61% of guests recommend. Are there opportunities to exercise at Allegro Cozumel? Taxes and fees that are shown are estimates only. The activities make it easy to meet people and make it fun everyday. The most helpful contributions are detailed and help others make better decisions. You will know Arbey the minute you arrive! Additional sorting options might be available (by type of traveler, by score, etc...). No beach bar with music and posibility to meet other people. That's how we know our reviews come from real guests who have stayed at the property. We loved the reaident coatis, however did not appreciate some other guests shouting and shooing them. The rooms were nice and clean, but smaller than I thought and the walls are paper thin!! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The resort is family friendly. The staff were helpful and friendly. Not as a hotel with 4 stars. That being said, it's kind of in the middle of nowhere (which makes it a good thing this resort is all-inclusive because it's a trek to get provisions elsewhere); however, nearby there is a tropical forest as well as Mayan ruins. The five Centre, independently owned but located inside the property, was great. I thought the Location was great, if you are flying into Cozumel. For specific inquiries, we recommend calling ahead to confirm. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. And another thing is the Bar open after 12:00pm. Especially in spaces like corners behind the door or surfaces which are not easy to clean was a lot of dust and dirt. Our guests praise the pool and the helpful staff in our reviews. Very very Family orientated. Great value for cost. I didn’t like the room, it felt run down,old and features didn’t work right. Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (9.5 miles). We met so many people and spent a ton of time with them. Staff were friendly, efficient, and helpful. Drinks quality are not even good. The chairs were very close and the entire audience was sitting next to eachother with no space between, during this Pandemic! Browse Venue prices, photos and 3 reviews, with a rating of 4.3 out of 5 All content should be genuine and unique to the guest. He was always full of energy and was very focused on forming relationships. Food was always good. Our room was spotless, the AC worked well. What food & drink options are available at Allegro Cozumel? The staff was friendly, activities were great, and the service was excellent! And dinner it's either buffet or ONE restuarant open what we has to book for 9pm.. Food average with small section Dear Guest, Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. Arby, who is in charge of entertainment, was absolutely amazing all week! Staff was awesome! Allegro Cozumel All Inclusive Reviews 3.5 out of 5.0. I needed help in getting the "Arrive Canada" document completed online. If not, the Taxi, Ferry etc... can be time consuming. What are some of the property amenities at Allegro Cozumel? Strategically located close to the stunning reefs of Cozumel, Allegro Cozumel is a good option for those looking to discover the underwater splendours of Palancar, Colombia, Santa Rosa, El Cielo reefs. Choose your currency. Located at the southwestern tip of Cozumel, this property is situated on some of the nicest beaches on the island and near the diver's haven Palancar Reef. It offers a hot tub, sauna and 3 outdoor pools, one with waterslides. Stay at this 3.5-star beach property in Cozumel. Booking.com’s role is to be a feedback distributor for both guests and properties. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. Allegro Cozumel Allegro Cozumel - All Inclusive Cozumel, Mexico. The lunch consisted of more " snacks". Thanks! The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. WiFi and parking are free, and this property also features 5 outdoor pools. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The Allegro Cozumel is a family friendly all-inclusive resort in Cozumel, Mexico. We have more than 70 million property reviews, all from real, verified guests. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600 1-866-599-6674. Thank you again from, Lisanne Evelyn and Jacquieline Masil Room 1633 Nov.23-30, 2020 Toronto, Ontario, Canada, Premium rooms are great location near beach and very quiet. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. Contributions should be appropriate for a global audience. Contact Allegro Cozumel in Cancun on WeddingWire. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. If you are looking for a tranquil holiday this isn’t your place. Copyright © 1996–2021 The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. At su casa Allegro Cozumel, 3rd time to Allegro! We paid a lot more money at Allegro than at Iberostar. Thatched roof palapas offer shade along the beach. The pools and beach were fantastic. Playa Mia Grand Beach and Water Park is minutes away. Evaristo helped me do the entire procedure which took at least an hour. The food was moderate. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This resort is amazing!! We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Some drinks watered down. The staff was very accomodating with the cancellation of our ferry the previous night and when we arrived, we paid only for the nights that we were actually there. Booking.com™. Which are regulated. It has a spa and wellness center, as well as an outdoor … I just returned from 7 days at the Alegro Hotel. Please pass this email along to him and thank him again for me. Sincerelya Allegor Cozumel. Grounds very clean. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. "On one of the island's best beaches, a wide expanse of sugary sand, this self-contained all-inclusive village compound is composed of two-story Mayan and Polynesian-style, palm-thatched villas." Yes, free parking is available to guests. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Yes, laundry service and self serve laundry are offered to guests. I could not have done the transaction without him which would have been chaos at the customs return to Canada. And we were standing there, in a room that cannot be locked, with all of our stuff thrown everywhere. Get professional advice and read full reviews. See 6,799 traveller reviews, 5,761 candid photos, and great deals for Allegro Cozumel, ranked #29 of 57 hotels in Cozumel and rated 3.5 of 5 at Tripadvisor. The bathroom was old, and the shower head was taped to the wall. Dear Zoltan s, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We thank you for your wonderful comments. We thank you for your wonderful comments on service, of course we have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Playa Mia Grand Beach and Water Park is minutes away. Nice lagoon, water calm. Guests of Allegro Cozumel can enjoy one of the best beaches the island has to offer, as well as unlimited meals, snacks, beverages and free parking. The Allegro Cozumel **** (4-star) hotel has been designed to offer sophisticated accommodations on the magnificent Playa San Francisco, one of the world’s most beautiful beaches on the island of Cozumel. Drinks, even the beer was spiked with water. Located just 20 minutes from Cozumel Airport and minutes from the world famous Palancar Reef, the Allegro Cozumel is the perfect getaway for those who love scuba, water sports and the sea. Pm there was no option at all wifi was not free, and a! Was too expensive activities of Abril Aranda was totally the best there was no option all! How quiet the room, they check out how quiet the room one of the property great. A room that can not be tolerated restaurant, SkyReef Cozumel, QROO, 77600 1-866-599-6674 guests! 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